Terms of Service

1. Acceptance of Terms


By accessing, browsing, or placing an order on the Lumeors website, you ("Customer", "you") acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. You must be of legal age in your jurisdiction to create an account and make purchases. You agree to provide accurate, current, and complete information during registration and checkout, and to update such information as needed. Your account is for personal use only and may not be sold, transferred, or shared with others without our prior written consent.


2. Products & Order Terms


  • Product Representation: Product colors may appear differently on various devices due to screen calibration variations. We reserve the right to modify product descriptions, specifications, and pricing at any time without prior notice.
  • Order Process: Submitting an order constitutes a purchase offer. We reserve the right to accept or decline any order, including but not limited to cases of pricing errors, product unavailability, or suspected fraudulent activity. Orders are considered confirmed only upon our receipt of payment and issuance of an order confirmation email.
  • Usage Restriction: Products are intended for personal, non-commercial use only. Bulk purchasing for resale or distribution is strictly prohibited without our explicit written permission.
  • Pricing: All prices are listed in the selected currency and do not include applicable taxes, duties, or shipping fees, which will be added at checkout. We may adjust prices temporarily for promotions or sales events.


3. Shipping & Risk Allocation


  • Delivery Estimates: Shipping times are approximate and may be affected by factors beyond our control, including customs processing, carrier delays, and public holidays. We are not liable for delays in delivery.
  • Risk Transfer: Once your order is handed over to the designated courier service, the risk of loss, damage, or theft transfers to you. We recommend purchasing shipping insurance for valuable items.


4. Intellectual Property Rights


All content on the Lumeors website, including but not limited to text, images, graphics, logos, product photos, and software, is the exclusive property of Lumeors or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and view the content for personal, non-commercial purposes only. Unauthorized reproduction, distribution, modification, display, or commercial use of any content is strictly prohibited without our prior written permission.


5. Third-Party Services & Shopify Relationship


  • External Links: Our website may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
  • Shopify Platform: This website is powered by Shopify. Shopify provides the e-commerce platform only and is not a party to any transactions between Lumeors and its customersShopify. All contractual obligations and liabilities arising from purchases are solely between Lumeors and youShopify.


6. Customer Reviews & Feedback


By submitting reviews, comments, or feedback on our website or through other channels, you grant Lumeors a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media for any purpose, including marketing and promotional activities. We reserve the right to remove any reviews that are deemed inappropriate, offensive, or in violation of these Terms without prior notice. We are not obligated to compensate you for any feedback or suggestions provided.


7. Prohibited Activities


You agree not to engage in any of the following prohibited activities:

  • Using automated tools (bots, crawlers) to scrape, collect, or monitor website data without our written permission
  • Sending unsolicited commercial communications (spam) using our website or contact information
  • Introducing malware, viruses, or other harmful code to the website
  • Impersonating another person or entity, or falsifying your affiliation with a person or entity
  • Attempting to gain unauthorized access to any part of the website or user accounts
  • Engaging in fraudulent activities, including but not limited to using stolen payment methods or placing orders with incorrect information

We reserve the right to terminate your account and refuse service immediately if you violate any of these provisions. In cases of website errors (e.g., incorrect pricing, product descriptions), we may correct the error, cancel affected orders, and provide a full refund without liability.


8. Disclaimers, Modifications & Dispute Resolution


  • Disclaimers: Products are sold "as-is" and "as available" without any implied warranties of merchantability, fitness for a particular purpose, or quality beyond what is explicitly stated in product descriptions. To the maximum extent permitted by law, Lumeors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. You agree to indemnify and hold harmless Lumeors, its affiliates, and Shopify from any claims, damages, or expenses arising from your violation of these Terms.
  • Termination: We may suspend or terminate your access to the website at any time, with or without cause, and with or without notice. Provisions related to intellectual property, indemnification, and limitations of liability shall survive termination.
  • Policy Changes: We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Contact Information: For questions or concerns regarding these Terms, please contact us at support@lumeors.com.